Welcome! You may use these incident response templates and scenarios internal to your business and team. You do not have permission to claim ownership, re-publish this material to the public, or sell it. All text is original work by Kieri Solutions LLC: V. Amira Armond. Table of contents 1: What is incident response. 2. …Read More…
Mistake #1: After choosing an IT support provider, you no longer need to be involved in the management of them. As with any department you manage, your IT support provider will need oversight as well as clear and consistent communication. When you stop being involved with your IT support provider, expectations are not clearly …Read More…