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How to fix Netapp expired self-signed certificate by creating a new one

Symptom: When you look at the diagnostic logs on your Netapp, you get a warning that the certificates are expiring or expired: Event: mgmtgwd.certificate.expiring: A digital certificate with Fully Qualified Domain Name (FQDN) ExampleNetappServer1, Serial Number 569848B0A5092, Certificate Authority ‘ExampleNetappServer1’ and type server for Vserver ExampleNetappServer1 will expire in the next 29 day(s). Message Name: …Read More…

How to install vCenter 6.7 (and 6.0 and 6.5) with no DNS, only IP address

Many websites will say that vCenter 6x requires DNS lookup, but these steps and screenshots prove that you can install a new vCenter 6.7 with only an IP address and no DNS.   Start vCenter install from .iso file using Windows 10         vCenter install stage 1       8. Configure …Read More…

How to disable continuous scrolling on Kindle – turn on page flip

Problem:  Your Kindle Fire or Android Kindle App displayed a message about the new “continuous scrolling” (finger drag) feature and you turned it on. Now you can’t flip pages anymore and there is no option to turn it off!!     Solution:  Follow the below steps to get your Kindle back to page swipe mode! …Read More…

17hats how to export or convert to Excel CSV TAB XLS workbook

Problem:   You want to export 17hats data to Excel or .csv format.   17hats only allows exports to Quickbooks file format .iff BUT you need it in Excel .xls .xlsx .tab or .csv format because you don’t use Quickbooks.   Solution:  How to open .iff files in Excel 1. Use 17hats to export your bookeeping …Read More…

How to fix “Cannot apply changes to this Internet Shortcut” Windows

Symptoms: Windows Server 2016 , Windows Server 2019 , or Windows 10 Trying to change the URL shortcut path on a start menu item. Error: “Problem with Shortcut” “Cannot apply changes to this Internet Shortcut” The file is NOT read only You are logged on with an admin account For example, you want to change the shortcut …Read More…

Best Free Computer Incident Response Templates and Scenarios

Welcome! You may use these incident response templates and scenarios internal to your business and team.   You do not have permission to claim ownership, re-publish this material to the public, or sell it.  All text is original work by Kieri Solutions LLC: V. Amira Armond. Table of contents 1:  What is incident response.   2.  Before …Read More…

Firmware and complex systems patching and upgrades in Frederick, Baltimore, Gaithersburg MD, and DC region

In many organizations, the servers and especially the storage area network (SAN) are critical.   The thought of installing firmware on these systems or performing a major operating system upgrade is incredibly scary to the IT staff. I was working at a company recently which was having trouble with their backup system.  Their backup system did …Read More…

Network hardening near Baltimore MD, Frederick, Rockville, Gaithersburg and DC

If you want to take your cyber-security to the next level, consider network hardening and segmentation. NIST security publications encourage ‘defense in depth’ as a best practice.  They recommend creating multiple network segments with strong firewalls in between.   The diagram above shows a cost effective segmentation design that is appropriate for medium businesses. By separating …Read More…

VMware vSphere ESX and vCenter Upgrade 5.5 to 6.0 or 6.5 or 6.7 best practices

Tips, tricks, and missing steps for the VMWare upgrade Having done several small / medium business upgrades from vCenter and ESXi 5.5 to 6.0 and 6.5 and 6.7, I wanted to share some best practices and lessons learned with the IT community. Table of Contents Upgrade from 5.5 to 6.7 cannot be performed in one …Read More…