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Cannot apply changes to this Internet Shortcut

Symptoms: Windows Server 2016 Windows Server 2019 Windows 10 Trying to change the URL shortcut path on a start menu item. Error: “Problem with Shortcut” “Cannot apply changes to this Internet Shortcut” The file is NOT read only You are logged on with an admin account For example, changing the shortcut for Exchange Administrative Center …Read More…

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Free Computer Incident Response Templates and Scenarios

Welcome! You may use these incident response templates and scenarios internal to your business and team.   You are encouraged to share and link to this page.  You do not have permission to claim ownership, re-publish this material to the public, or sell it.  All text is original work by Kieri Solutions LLC: V. Amira Armond. …Read More…

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Firmware and complex systems patching and upgrades in Frederick, Baltimore, Gaithersburg MD, and DC region

In many organizations, the servers and especially the storage area network (SAN) are critical.   The thought of installing firmware on these systems or performing a major operating system upgrade is incredibly scary to the IT staff. I was working at a company recently which was having trouble with their backup system.  Their backup system did …Read More…

Best practice network segmentation and hardening prevents pivot attacks NIST

Network hardening near Baltimore MD, Frederick, Rockville, Gaithersburg and DC

If you want to take your cyber-security to the next level, consider network hardening and segmentation. NIST security publications encourage ‘defense in depth’ as a best practice.  They recommend creating multiple network segments with strong firewalls in between.   The diagram above shows a cost effective segmentation design that is appropriate for small and medium businesses. …Read More…

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VMware vSphere ESX and vCenter Upgrade 5.5 to 6.0 or 6.5 or 6.7 best practices

Tips, tricks, and missing steps for the VMWare upgrade Having done several small / medium business upgrades from vCenter and ESXi 5.5 to 6.0 and 6.5, I wanted to share some best practices and lessons learned with the IT community. How long does it take to upgrade vCenter? About 2-4 hours during the actual upgrade …Read More…

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Disaster Recovery Plan and Business Continuity in Frederick, Baltimore, Rockville, and Columbia MD

Kieri Solutions has proven experience writing Business Continuity Plans / Disaster Recovery Plans.   Did you know that Information Security considers “Availability” and “Integrity” to be just as important as “Confidentiality”?    If your IT systems go down or your data is lost, it will be just as serious for your business as if you …Read More…

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VMWare and Netapp consultant in Baltimore, Columbia, Frederick, and Rockville MD

We install and configure Netapp Disk Shelves and VMWare vCenter and ESXi for small and medium businesses in Maryland. (more about VMWare and virtualization later in this article!) Netapp installation and maintenance Kieri Solutions endorses Netapp products because they are designed to be highly available and have several options for nearly instantaneous data recovery. We …Read More…

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SBDC – Intro to GDPR training – Frederick MD

If your business deals with the personal information of EU citizens, or you are not sure if GDPR applies, you should come!     On May 25, 2018, new legislation aimed at giving individuals more control and protection over their personal data – the General Data Protection Regulation (GDPR) – went into effect. Is your …Read More…

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GDPR and Human Resources

With GDPR moving into enforcement this month, many businesses in the United States are scrambling to perform damage control.   Human Resources has unique concerns about GDPR – Do I need consent to collect personal information about our employees? – Are there extra steps required before providing employee information to outside benefits companies? – Are …Read More…

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No, your computer isn’t slow.

How many times has this happened to you… You buy a brand new computer and things are great!  You can browse the web at speed.  Programs open and close when you ask.  Life is good. Then time goes by – maybe a year.  You’ve accidentally opened some sketchy websites (clicking links on Facebook is more …Read More…